Conditions of stay and opening times

Opening Times

  • Check-in from 15:00 to 18:00, late check-in from 18:00 in agreement with the reception. Self check in is possible with an easy procedure. 
  • Check-out from 09:00 to 11:00; Late check-out from 11:30 to 15:00 and 50% of the cost of one night will be charged. From 15:00 to 19:00 90% of the cost of an overnight stay will be charged.
  • Breakfast from 08:00 to 10:30
  • Reception open from 09:00 to 18:00
  • Turkish bath and hydromassage from 11:00 to 19:00, every day of the week by appointment at a cost of euro 20,00 / h per room;
  • Pool from 10:00 to 19:00 every day. The property reserves the right to close the pool on weekends.

Prices

  • In order for the reservation to be valid, payment of the full amount is required before check-in by credit card or debit card
  • Prices are per room per night and include continental buffet breakfast in the breakfast room, daily cleaning and tidying between 9:00 and 14:00, if guests stay in the room during this time, cleaning will be postponed to the next day; spa kit, bathroom kit, teas and coffees located in the room.
  • Turkish bath and wellness area € 20.00 per room with hourly booking at the reception
  • Jacuzzi € 20.00 per room with hourly booking at the reception
  • Tourist tax: the Municipality of San Pietro in Cariano applies a tourist tax of € 4.00 per person per night. The tax is not included in the room rate and must be paid in cash at check-in
  • For organizational reasons, payments can be made:
    • at the time of booking by credit card, debit card or bank transfer;
    • at checkin by credit card, debit card.
  • In the event that the customer requests the replacement of bed linen or bathroom linen before the 3 days considered for the normal change, 5.00 will be charged for each replaced item. For an ecological choice, in view of unnecessary washing and sterilizations, it is recommended not to change bed linen and bathroom sponges unless it is objectively necessary.
  • In the event that a customer damages the structure or part of the structure including furniture or accessories, the damage will be quantified by the reception and charged as a cost to the room of the person who caused the damage.
  • Cancellation policy: free up to 3 days before checkin, from 2 days before checkin to the scheduled arrival date 50% of the total amount of the stay will be charged, in case of no show 100% of the total amount of the stay will be retained.
  • On arrival (or the day before by email or Whatsapp) guests must provide a valid ID document for each component (including minors under 18 years of age, who must be accompanied by a parent or legal guardian)
  • For your fourlegged friends:
    • small size upon 10 kg in the following rooms – Alcova, Giardino d’inverno ed Ulivi with an extra charge of 15 euro per night.
    • In the event that the customer does not collect the feces of his own dog inside the structure, a fine of 50.00 will be applied to the room cost.

Services

  • Upon arrival, guests must provide a valid ID document for each member, including minors under 18, who must be accompanied by at least one parent or legal guardian who can provide proof of such role in relation to the minor.
  • Public parking nearby with direct access to the facility through a staircase owned by Corte Saggin.
  • For access to the Jacuzzi, Turkish bath, wellness area and pool, your room will have a kit bag with towels and slippers. We inform our guests that it is not allowed to take out of the facility items belonging to Corte Saggin, such as towels provided in the rooms, kit bags or anything else; failure to comply with this rule will incur an additional cost of € 25.00 which will be charged to the room for a new sterilization of the items taken outside.
  • We kindly ask you to:
    • Wear swimwear inside the wellness area (sauna, Turkish bath), in the Jacuzzi area and in the pool area. Instead, it is requested, for respect and decency, to wear the bathrobe provided in the rooms, over the swimsuit in the common areas of the facility.
    • Inside the Turkish bath you do not wear slippers / slippers, but you can only enter barefoot, in order to avoid contamination of the cleaning and sanitization carried out inside the sauna.
    • Maintain a decent behavior inside the facility in all its areas, the staff is authorized to identify and remove all those who do not respect this indication.
  • In the pool area please:
    • Do not dive
    • Do not use balloons, inflatables or other games that can disturb and compromise the safety of other guests
    • Do not use music players without headphones or cell phone ringtones at high volume
    • Do not consume food and drinks brought from outside
    • Do not introduce glass containers in all relaxation areas and pool
    • Do not sport umbrellas and objects present in the relaxation and pool areas
    • Do not occupy sunbeds, deckchairs and relaxation stations with objects, towels or bathrobes when you are not present. The staff is authorized to remove all objects left unattended
    • Do not use cosmetic products such as salts, creams, shower gels etc. inside the Turkish bath, pool and Jacuzzi.

Via Santa Maria in Valena, 2
37029 – Castelrotto di San Pietro in Cariano – VR

Via Santa Maria in Valena, 2
37029 – Castelrotto di San Pietro in Cariano – VR